Information: RIAC offices to prioritise previous scheduling in public service provision
The Integrated Citizen Support Network (RIAC) will progressively reopen its offices. It will now give preference to previous scheduling for the provision of services in order to protect all users and employees in the context of the COVID-19 pandemic, thus complying with the its Contingency Plan and the guidelines issued by the Regional Health Authority. The previous scheduling of services includ... more >>

Information: RIAC to provide telephone service line with extended content - 800 500 501
Following the measures decided at the last Council, the Government has allocated financial resources to RIAC - Agency for the Modernisation and Quality of Citizen Service with the aim of reinforcing the Regional Government's Citizen Support Line (800 500 501). From Tuesday, March 17, it will provide a new service to support citizens in obtaining information on the various public administration ser... more >>

Information: RIAC provides access to Digital Mobile Key
The offices of the Integrated Citizen Support Network (RIAC) are already providing activation services for the Digital Mobile Key (CMD) at no cost for citizens. This innovative authentication system allows access to several public and private portals. A simple and quick process only requires citizens to go a RIAC office. They must bring their Citizen or ID card and mobile phone or provide access t... more >>

Information: Azores to be part of interregional consortium to promote effectiveness of public administration in Macaronesia
The Government of the Azores, through the RIAC - Integrated Network for Citizen Support, will be part of the interregional consortium that will develop the SIMPLIMAC project over the next three years, under the Community Initiative Programme INTERREG MAC 2016-2020. The consortium is composed of public authorities of the autonomous regions of the Azores, Madeira and the Canary Islands as well as of... more >>

Information: Professional Integration Programme for trainees registered over one hundred applications
The Vice-President of the Government conveyed today his satisfaction with the large number of applications for the support measures under the Professional Integration Programme of "Estagiar L" and "Estagiar T" programmes (PIIE). This programme was created in mid-February. "This innovative measure, which is included in the Azorean Agenda for Employment Creation and Business Competitiveness, has a... more >>

Information: RIAC extends partnership with CTT
The Citizen Support Integrated Network (RIAC, Agency for the Modernisation and Quality of Citizen Service) has extended its partnership with CTT - Correios de Portugal, S.A. (National Postal Services) since the beginning of this month. Under this new partnership, RIAC will also provide postal services in the offices located in the villages of Flamengos and Cedros, Faial. This collaboration, w... more >>